Shipping Policy
Thank you for shopping with Luxe Bags! We strive to ensure that your experience with us is smooth and enjoyable. Please review our shipping policy below for details on how we handle the delivery of your stylish luxury bags.
Processing Time
- Order Processing: Orders are typically processed within 4-6 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.
- Customization: If you have selected custom options for your bag, processing may take an additional 5-7 business days.
Shipping Methods and Costs
- Economy Shipping: Delivery typically takes 10-15 business days.
- Standard Shipping: Delivery typically takes 6-12 business days.
- Expedited Shipping: For faster delivery, we offer expedited shipping which takes 5-10 business days.
Shipping Confirmation and Tracking
Once your order has been processed and shipped, you will receive a shipping confirmation from our email luxebags@solstig.com. You will recieve tracking information. You can use this tracking number to monitor the status of your shipment.
Please allow up to 24 hours for tracking information to be updated.
Delivery Issues
- Lost or Stolen Packages: Luxe Bags is not responsible for lost or stolen packages once they have been delivered. If you suspect your package is missing, please contact the carrier directly using the information provided in your shipping confirmation luxebags@solstig.com.
- Address Errors: Ensure that your shipping address is correct at the time of purchase. Luxe Bags is not responsible for delays or additional costs associated with incorrect addresses.
Contact Us
If you have any questions or concerns about your shipment, please contact our customer service team at [luxebags@solstig.com] or visit our Contact Us page.
LUXE BAGS LLC
Address:112 Nassau St, New York, NY 10038, USA
E-mail:luxebags@solstig.com
Thank you for choosing Luxe Bags! We appreciate your business and look forward to serving you.